Premium grade open weave cane mesh webbing
@caneandwoodemporium
It is important to us we get your furniture to you as safe and as fast as possible, which is why we use a variety of trusted logistic partners for delivery.
We are currently offering express standard shipping on all small items from $10. All orders placed before 5pm close of business should be packed and despatched by the next business day.
We always aim to ship your order within 1 business day. If an order will be shipped later than 3 business days we will contact you via phone or email
In the case of shipping damage or a mistake with your order, please inform us within 24 hours of delivery and please provide us with photos of damages and photos of the item and/or box.
We will correspond with you and go through the options for shipping and returns.
For change of mind we will provide you with a quote to ship the items back to us, and you must pay the shipping costs within the 7-day guarantee period or if it’s to be returned or replaced due to the fault of Cane and Wood Emporium we will gladly pay for the freight.
The item(s) must be returned in their original packaging, in an unmarked and unused condition, un-assembled, and complete with any accessories or additional items. A re-stocking fee will apply if the item/s is returned without original packaging intact.
Any delivery/shipping charges and other fees incurred by you or us are non-refundable.
Once we receive the returned items we will issue a refund within 5 business days.
Our goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The following opening hours are for our warehouse at 15/250 Milperra Rd, Milperra NSW 2214:
Monday to Friday: 9:00AM-5:30PM Saturday: Appointments Only Sunday: Closed
All international orders are shipped with Australia Post International. Please give us a call or email to discuss your order and shipping options.
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